The Accounts Receivable Supervisor supports the Controller in monitoring, training, directing and supervising Accounts Receivable staff while assisting or performing various accounts receivable duties. The Accounts Receivable Supervisor is expected to meet performance standards set by management and to comply with all company policies and procedures. The Accounts Receivable Supervisor reports directly to the Controller.


  • Understand, accept, and support MacDonald-Miller Facility Solutions’ Operating Guidelines, Operational Beliefs and Customer Commitment.
  • Provides excellent customer service to internal and external customers.
  • Consistently maintain or reduce total Days Billing Outstanding to an average of 55 Days per Quarter.


The Accounts Receivable Supervisor is accountable for the following:

  • Completion of weekly receivable review with accounts receivable team and respective business unit leaders.
  • Develop and maintain a rolling cash collection forecast model.
  • Responsible for training staff and collecting customer balances, within approved corporate guidelines.
  • Works with the Accounts Receivable Specialists on issues requiring escalation before they are forwarded to the Controller.
  • Builds relationships with the sales and project management teams to allow for a unified customer approach and understands the best process for each client.
  • Participate in weekly meetings with Controller regarding status of outstanding receivables.
  • Process credit card payments and wire transfers.
  • Maintain on file credit cards and recurring credit card payments according to requirements.
  • Forecast incoming payments for projects on weekly basis.
  • Monthly accounts receivable financial reporting.
  • Process credit inquiries as requested.
  • Process W-9 forms as requested.
  • Ability to understand business credit reports to approve potential customers for service.
  • Request and track customer resale permits as needed.
  • Collect supplier/vendor lien releases required as needed for payment on projects.
  • Understand laws and regulations related to collecting past-due receivables.
  • Understand contract terminology related to collections.
  • Maintain department confidentiality.
  • File, organize, and maintain all paperwork connected with above-referenced tasks.
  • Participate in cross-training.
  • Perform additional tasks as assigned.

This is a condensed job description. It is not intended as an employment contract, nor is it intended to describe all duties this position may perform.


The candidate must possess the following knowledge, skills and abilities:

  • Project a friendly, professional attitude towards customers and co-workers.
  • 2-year degree minimum in Accounting or Business or 3 years of equivalent experience is preferred.
  • Prior experience using an accounting software program or equivalent school training is preferred.
  • Possess excellent written and verbal communication skills including persuasion skills to get the job completed.
  • Ability to accurately and calmly handle multiple priorities with interruptions and still meet deadlines.
  • Must be very detailed oriented in his/her work ethics.
  • Knowledge of current lien law requirements
  • Possess excellent time management skills and ability to prioritize tasks.
  • Self-Starter.
  • Take pride in one’s work and accept a level of responsibility for his/her professionalism and accuracy.
  • Possess good ten key and keyboard skills.
  • Willingness to ask questions and offer suggestions on improving work processes and procedures.
  • Previous construction industry experience is a plus.
  • Knowledge of general accounting practices and procedures.
  • Ability to participate productively in a team environment.
  • History of good employment attendance.
  • Valid State Driver’s License for customer relation activities.


The candidate must possess and be adaptable to the following physical abilities and working conditions:

  • Ability to see, hear well (either naturally or with correction) and speak clearly.
  • Coordinate the movement of your eyes, hands, and fingers.
  • Reach for, handle, use fingers and manipulate objects.
  • Physical requirements include: standing, bending, and sitting; repetitive motions of hands and wrists.
  • Frequent computer screen use.
  • Must be capable of working extended hour days when job/business needs demand.


MacDonald-Miller Facility Solutions presently provides employee coverage for:

  • Medical, dental, vision for employee {coverage available for dependents for shared premium}.
  • 401k retirement plan including Company matching.
  • Holiday Pay.
  • Vacation, and sick leave compensation.
  • Disability income protection.
  • Employee and Dependent Life Insurance.
  • Flexible Spending Account (Childcare).
  • Employee Assistance Program.


  • Please read all pages of this job description. Your resume or application is reviewed prior to setting up a personal interview, so please make sure your resume is up to date. If you do not have a resume, you may fill out an application at the address listed above.
  • MacDonald-Miller Facility Solutions, Inc. is an Equal Opportunity Employer and a non-smoking facility. MacDonald-Miller is also a drug and alcohol free workplace and tests all new hires (subject to and in accordance with union bargaining agreements).
  • MacDonald-Miller Facility Solutions participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization. This information is kept completely confidential, is obtained only after a candidate is hired, and will not be used to pre-screen any job applicant.
  • This job description is a general description of essential job functions. It is not intended as an employment contract nor is it intended to describe all duties someone in this position would perform. All employees of MacDonald-Miller are expected to perform tasks as assigned by MacDonald-Miller supervisory/management personnel regardless of job title or routine job duties.
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